To avoid a possible delay of a prize claim, don't write or mark anything on the front of your tickets, except to print your name.

Download the Playbook and keep for a handy reference!

Prizes up to $100

Prizes up to $100 are automatically validated when scanned by a lottery terminal, and Retailers are required to pay these prizes, or to make arrangements to do so.  However, Retailers are not obligated to pay prizes over $100.  If a ticket wins $100.01 or more, the Retailer can cancel the validation, and direct you to claim your prize at another Retailer or from a Prize Office.

Prizes up to and including $1,000

Prizes up to and including $1,000 may be claimed at a Lottery Ticket Centre offering this service.  Check with the Retailer before having the ticket checked to ensure they have enough money to pay the prize.

For prizes over $1,000

For prizes over $1,000, WCLC has Prize Payout Offices located in Calgary (up to $9,999.99) or St. Albert, Alberta; Regina or Saskatoon, Saskatchewan and Winnipeg, Manitoba.  Prize claims of $10,000 or more require an appointment.

Contact Info

To make sure your winning experience is a memorable one, contact us. Call Customer Care at 1-800-665-3313 during regular business hours, Monday to Friday, for instructions on claiming your prize!

Mail Claims

All prizes can also be claimed by mailing tickets to:

Western Canada Lottery Corporation
Prize Payout
10th Floor, 125 Garry Street
Winnipeg, Manitoba R3C 4J1

Note: Print your name, address, and daytime telephone number in the Claim Form on the back of the ticket. All risks of sending tickets through the mail remain with the player. Don’t forget to claim your prize before the expiry date specified on the back or front of the ticket.